Six commitments that shape how 92dodo handles your personal data — from registration through every PKR transaction.
92dodo only collects personal data that is strictly necessary to operate your account, process your PKR transactions, and comply with legal obligations. We do not collect data for the sake of it.
We tell you exactly what we collect, why we collect it, and who sees it. There are no hidden data practices at 92dodo — this Privacy Policy is the complete picture of how your information is handled.
All personal data held by 92dodo is stored on encrypted servers. Access is restricted to authorised personnel only. SSL/TLS encryption protects all data in transit between your device and the 92dodo platform.
92dodo will never sell your personal data to any third party for marketing or commercial purposes. Your information is used solely to operate and improve the 92dodo platform and to meet our regulatory obligations.
You have the right to access, correct, and in certain circumstances delete the personal data 92dodo holds about you. You also have the right to restrict how your data is processed and to withdraw consent where applicable.
92dodo retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Data that is no longer needed is deleted or anonymised securely.
Agreement to This Policy: By registering a 92dodo account, making a deposit, or otherwise using the 92dodo platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree with this Privacy Policy, please do not use the 92dodo platform.
92dodo ("we", "us", "our", "the Company") operates the online gaming platform accessible at 92dodo.net (the "Platform"). 92dodo is a data controller in respect of the personal data it collects from users ("you", "your", "the User") in connection with your use of the Platform, including its sports betting, casino games, slot games, live dealer games, and all associated services.
For all privacy-related enquiries, requests, or concerns, you may contact the 92dodo data protection team at: [email protected]
This Privacy Policy applies to all personal data collected and processed by 92dodo in connection with your use of the Platform and any related services, communications, or interactions. It covers data collected through:
This Policy does not apply to third-party websites or services that may be linked from the Platform. 92dodo is not responsible for the privacy practices of any third party.
92dodo collects the following categories of personal data from its users:
Full legal name, date of birth, gender, nationality, and copies of government-issued identification documents such as your Pakistani CNIC (Computerised National Identity Card) or passport provided during KYC verification.
Email address, Pakistani mobile number, and residential address (including city, for example Karachi, Lahore, Islamabad, or Faisalabad), as provided during registration or subsequently updated in your account profile.
Payment method details (including JazzCash and EasyPaisa account numbers, bank account references for HBL, UBL, and Meezan Bank, and masked card numbers for Visa and Mastercard), transaction histories, deposit and withdrawal amounts in PKR, and source of funds documentation where requested for KYC or anti-money laundering compliance.
Bets placed, games played, wagering history, win and loss records, bonus usage, session durations, and responsible gaming tool activations including deposit limits and self-exclusion requests.
IP address, device type and model, operating system, browser type and version, unique device identifiers, session timestamps, pages visited on the Platform, and referring URLs.
Records of all communications between you and the 92dodo support team, including live chat transcripts and email correspondence, as well as your marketing communication preferences.
Special Category Data: 92dodo does not intentionally collect any special category personal data (such as health data, biometric data, or political opinions). If you voluntarily disclose health-related information in the context of a responsible gaming request, such information is handled with the highest level of confidentiality and used solely to assist with your responsible gaming needs.
92dodo collects personal data through the following means:
92dodo processes your personal data on the following legal grounds:
| Purpose of Processing | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract with you |
| Processing PKR deposits and withdrawals | Performance of a contract with you |
| KYC identity and age verification | Legal obligation |
| Anti-money laundering compliance | Legal obligation |
| Fraud detection and prevention | Legitimate interests of 92dodo |
| Responsible gaming monitoring | Legal obligation and legitimate interests |
| Customer support communications | Performance of a contract with you |
| Sending promotional offers and bonuses | Consent (you may withdraw at any time) |
| Platform analytics and improvement | Legitimate interests of 92dodo |
92dodo uses the personal data it collects for the following purposes:
To create and maintain your 92dodo account, verify your identity in accordance with KYC requirements, process your PKR deposits and withdrawals via your chosen payment method, and deliver the gaming and betting services you have requested.
To comply with applicable anti-money laundering (AML) obligations, age verification requirements (all users must be 21 or older), regulatory reporting requirements, and any lawful requests from government or law enforcement authorities. 92dodo takes its compliance obligations seriously and will cooperate fully with any lawful investigation.
To detect, investigate, and prevent fraudulent transactions, unauthorised account access, bonus abuse, and any other prohibited conduct as defined in our Terms & Conditions. Your technical data, gaming activity data, and financial data may all be used for this purpose.
To monitor your gaming activity for indicators of problem gambling behaviour and to proactively offer responsible gaming tools where appropriate. If you set deposit limits, session timers, or self-exclusion on your 92dodo account, we use your data to enforce those restrictions consistently across all devices and sessions.
To respond to your enquiries, resolve account issues, process complaints, and deliver the level of customer service that 92dodo Pakistani players expect. Support communications may be recorded and retained for quality assurance and training purposes.
Where you have provided consent, to send you information about 92dodo promotions, bonus offers, new game announcements, PSL and cricket betting specials, and other relevant marketing content. You may withdraw consent to marketing communications at any time by updating your notification preferences in your account settings or by contacting us at [email protected].
To analyse aggregated usage data and improve the functionality, performance, and user experience of the 92dodo Platform. This includes A/B testing, feature development, and technical maintenance.
92dodo uses cookies and similar technologies on the Platform to ensure it functions correctly, to remember your preferences, and to analyse how the Platform is used. The following types of cookies may be set when you use the 92dodo Platform:
Cookie Management: Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or to alert you when cookies are being set. Please note that disabling certain cookies may impact the functionality of the 92dodo Platform and your ability to access some features.
92dodo does not sell your personal data to any third party. We may share your data with the following categories of recipients only to the extent necessary to deliver our services and meet our legal obligations:
All third parties with whom 92dodo shares personal data are required to handle that data securely and in accordance with applicable data protection standards. 92dodo does not permit any third party to use your personal data for their own marketing purposes.
92dodo operates an international platform and some of the third-party service providers we work with may be located in countries outside Pakistan. Where your personal data is transferred internationally, 92dodo ensures that appropriate safeguards are in place to protect your data, including contractual data protection clauses with all third-party recipients and a preference for service providers operating in jurisdictions with recognised data protection standards.
By using the 92dodo Platform, you acknowledge that your personal data may be transferred to and processed in countries other than Pakistan in the circumstances described above.
92dodo retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Specific retention periods are as follows:
| Data Category | Retention Period |
|---|---|
| Account registration and identity data | Duration of account plus 5 years after closure |
| Financial transaction records | Minimum 5 years from transaction date |
| KYC verification documents | Minimum 5 years from account closure |
| Gaming activity and betting history | Duration of account plus 2 years after closure |
| Customer support communications | 3 years from date of communication |
| Self-exclusion records | Permanently retained to prevent re-registration |
| Technical and analytics data | Up to 24 months on a rolling basis |
| Marketing consent records | Until consent is withdrawn plus 1 year |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with you.
Subject to applicable law, you have the following rights in relation to the personal data 92dodo holds about you. To exercise any of these rights, please contact us at [email protected].
Request a copy of the personal data 92dodo holds about you, along with information about how it is being processed.
Request that inaccurate or incomplete personal data held by 92dodo be corrected or updated promptly.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.
Request that 92dodo restrict the processing of your personal data in certain circumstances, for example while a complaint is being investigated.
Receive a copy of your personal data in a structured, commonly used, and machine-readable format where processing is based on your consent or a contract.
Object to the processing of your personal data for direct marketing purposes or where processing is based on 92dodo's legitimate interests.
Response Timeframe: 92dodo will respond to all valid data subject requests within a reasonable timeframe. We may need to verify your identity before processing any request. We will not charge a fee for the exercise of your rights in ordinary circumstances.
92dodo takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While 92dodo employs industry-standard security measures, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. You are responsible for maintaining the security of your own 92dodo login credentials and for notifying us immediately if you suspect any unauthorised access to your account.
The 92dodo Platform is strictly for adults aged 21 and above. 92dodo does not knowingly collect personal data from any individual under the age of 21. If you are under 21 years of age, you must not use the Platform or provide any personal data to 92dodo.
If 92dodo becomes aware that it has inadvertently collected personal data from a minor, we will take immediate steps to delete that data and permanently close the associated account. If you are a parent or guardian and believe that your child has provided personal data to 92dodo, please contact us immediately at [email protected].
The 92dodo Platform may contain references to or integrations with third-party services, including payment gateways and game software providers. This Privacy Policy applies solely to data collected and processed by 92dodo. Where you interact with any third-party service in connection with your use of the Platform — for example when completing a JazzCash or EasyPaisa transaction — you do so subject to that third party's own privacy policy and terms of service. 92dodo encourages you to read the privacy policies of any third-party services you use in connection with the Platform. 92dodo accepts no responsibility for the data practices of any third party.
92dodo reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. Where changes are material, we will notify registered users via the email address associated with their 92dodo account or through a prominent notice on the Platform prior to the changes taking effect.
The "Last Updated" date at the top of this page will always reflect when the Policy was most recently revised. Your continued use of the 92dodo Platform following any update to this Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with any changes, you should stop using the Platform and may request account closure by contacting [email protected].
If you have any questions, concerns, or requests regarding this Privacy Policy or the way 92dodo handles your personal data, please get in touch with our data protection team:
For data subject access requests, erasure requests, or any other exercise of your rights under Section 11, please mark your communication clearly as a "Data Subject Request" so that our team can prioritise and route it correctly.
For matters related to our Terms & Conditions, please visit /terms-conditions. For information on our responsible gaming practices, please visit /responsible-gaming.
Now that you know how we protect your privacy, join Pakistan's most trusted cricket betting and casino platform. All PKR transactions. All on mobile. 21+ only — play responsibly.